DELIVERY OPTIONS EXPLAINED

Local Delivery

Cost - $5 (Free for orders over $80) 

Local Delivery is available for any addresses within 10km of Carlton North. 

The estimated delivery time for local delivery is 1 - 2 days. 

Sendle and Interstate Delivery 

Cost - Automatically calculated at the checkout based on weight and destination. 

Orders within 20km of Melbourne CBD will usually be hand delivered by VIINO, however in the instance that we are unable to complete the order ourselves it will arrive via sendle. 

All interstate orders are handled via Sendle. 

Once the order has been packed and is ready to be shipped, you will receive a Sendle tracking number. 

Urgent same Day Delivery

Cost - $20

We offer same day delivery for last minute gifts or urgent viino requests within 25km of Melbourne CBD. This is only available for orders placed before 12pm. 

Local Pick Up

Cost - Free

We are now offering a free local pickup option at our office on Rathdowne St, Carlton North.

Simply place an order and select the local pickup option. Once you select this option, you will receive the pick up location address and opening hours for the week via email and/or text. 

If you require same-day local pick up, please place this in your order notes and contact us via email. We will liaise with you to confirm that your order will be ready for your arrival.

Gift Wrapping

We offer free gift wrapping + place your message in the delivery instructions section and we will hand copy it out onto a gift card.

WINE QUESTIONS

Is the wine vegan?
Yes :) As vegan as a coconut. 100% Dairy free. 

Does the wine contain nuts?
Nope! No nuts. 

Does your wine contain sulfites?
Yes it does contain sulfites. 

How many standard drinks are in a flagon?
Approximately 21-23 standard drinks per flagon.

How long will the wine last once opened?
Once opened, we recommend it is consumed within 1 week. 

How long will the wine last unopened?
Unopened and if stored in proper cellar conditions, the wine will last 2-3 years.